Get in touch
Talk to a real person.
No phone tree, no chatbot loops. Every channel below routes to a human who actually works on the product.
Join the waitlist
Pre-launch access for founding members. Locked-in pricing, white-glove migration, direct input on the roadmap.
waitlist@protradesmax.com
We email when your trade opens.
Sales
Demo requests, founding-cohort questions, procurement, or anything pre-purchase.
sales@protradesmax.com
Replies within one business day.
Support
For founding members already using the platform — issues, billing, integrations.
support@protradesmax.com
First response within 4 business hours.
Partnerships
Integration partners, distributors, manufacturer reps, accounting firms.
partners@protradesmax.com
Replies within two business days.
Press
Story ideas, interview requests, founder background.
press@protradesmax.com
Replies within two business days.
Support hours
Monday–Friday, 7:00 AM – 7:00 PM Mountain Time. After hours and weekends, urgent issues monitored by an on-call engineer once founding-member access opens.
Anything else
Not sure where to send it? Email hello@protradesmax.com and we’ll route it.